PACE Institute of Management

To contribute to shaping a new business society in Vietnam by developing leadership capacity,
professional capability and ethical standards for individuals, organizations and community.

Sale - Marketing
CCO - CHIEF CUSTOMER OFFICER
Starting date 31/03/2018 - Starting date: Saturday

What is the ultimate product of a company? According to Peter Drucker, father of modern business management, the answer is to create customers. In other words, an enterprise cannot survive without customers. Therefore, in any company, the most important leader who is directly responsible for creating customers is the Chief Customer Officer (CCO).

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SALES SUPERVISOR
Starting date 31/03/2018 - Starting date: Saturday - Sunday

Most people consider Sales Supervisor as “frontline captains”, directly being in charge of “fighting” and “winning” the market. They are the ones who develop and command their sales teams on the market, meanwhile, play a critical goal in enhancing competitive advantages of the company to accomplish business objectives at company’s offices or at distributors (company’s partners) they are in charge.

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PROFESSIONAL SELLING SKILLS
Starting date 20/12/2017 - Starting date: Monday - Wednesday - Friday

No matter the product and service, sales activities often determine the success and survival of any company. Therefore, training staff on managing customers, providing customer care and developing new customers is a key requirement.  PACE Institute of Management (PACE) offers a course on Professional Sales Skills that aims to develop the skills and effective sales performance for sales persons in different sectors that will help boost the overall sales productivity and efficiency of their companies.

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CUSTOMER CARE AND CUSTOMER SERVICE
Starting date 14/03/2018 - Starting date: Monday - Wednesday - Friday

The course is to help you know to care your customers professionally and also help you know how to make “customer” become “client”, how to make “client” become “partner”

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SUCCESSFUL NEGOTIATION
Starting date 15/01/2018 - Starting date: Monday - Wednesday - Friday

The importance of negotiation in business and how to implement negotiation skills, arts, methods and techniques creatively to achieve good results.

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DEBT COLLECTION AND MANAGEMENT SKILLS
Starting date 21/01/2018 - Starting date: Sunday

Terms such as "Pay later" and "deferred payment" are familiar to most companies.  In today’s economy when every company is facing high inflation and high interest rates, the demand to recover debt early is growing stronger.  However, the conflict of one party desiring to recover debt quickly and the other party wishing to prolong it makes debt collection a grave challenge to most businesses.

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PACE Custom Programs / In-house Training Programs provide tailored training for local and foreign-owned companies in public and private sectors to build a more effective workforce. PACE programs aim to improve competence in the modern working environment by enhancing the capacity and dedication of each employee and the efficiency of the company’s inter-departmental cooperation and coordination. These training programs are customized to meet the specific needs of the corporate clients who seek our services.

PACE'S GLOBAL PARTNERS