PACE Institute of Management

EFFECTIVE COMMUNICATION SKILLS
PACE Custom Programs / In-house Training Programs provide tailored training for local and foreign-owned companies in public and private sectors to build a more effective workforce. PACE programs aim to improve competence in the modern working environment by enhancing the capacity and dedication of each employee and the efficiency of the company’s inter-departmental cooperation and coordination. These training programs are customized to meet the specific needs of the corporate clients who seek our services.

PACE'S GLOBAL PARTNERS

Part I. Role of effective communication at work and in business

  • Importance of communication
  • Process of handling information in communication
  • Barriers in communication and techniques to break these barriers
  • Factors affecting communication
  • Modern communication culture, Eastern and Western communication cultures

Part II. The art of listening and behaving in communication

  • The art of listening
  • Active listening skills
  • Effective listening methods
  • Negative habits in listening and solutions to these problems
  • Methods to understand the implied/tacit truths and underlying meanings
  • The art and methods of asking questions
  • The art and methods of answering questions effectively

Part III. Culture in modern communication

  • Communication culture by written documents and correspondence
  • Communication culture via email, fax
  • Communication culture on the phone
  • Communication culture by face-to-face contacts

Part IV. Attitudes,  skills and appearance in professional communication

  • Presentation and behavioral skills
  • Body languages;
  • Professional appearance and dressing
RELATED TRAINING COURSES
THINKING METHODS & PROBLEM SOLVING SKILLS 12/12/2018 Monday - Wednesday - Friday
TIME MANAGEMENT SKILLS 24/03/2019 Sunday
EFFECTIVE COMMUNICATION SKILLS 04/03/2019 Monday - Wednesday - Friday
PRESENTATION & MEETING SKILLS 06/04/2019 Saturday - Sunday
EFFECTIVE ASSIGNMENT & DELEGATION SKILLS 19/03/2019 Tuesday - Thursday
MMM - MANAGEMENT FOR MIDDLE MANAGERS 26/12/2018 Monday - Wednesday - Friday
MMM - MANAGEMENT FOR MIDDLE MANAGERS 12/01/2019 Saturday - Sunday
TEAMWORK SPIRIT 13/01/2019 Sunday
MOTIVATION SKILLS 17/03/2019 Sunday
INTERVIEWING SKILLS 01/04/2019 Monday - Wednesday - Friday
SUCCESSFUL NEGOTIATION 16/01/2019 Monday - Wednesday - Friday
EFFECTIVE TRAINING & COACHING SKILLS 13/03/2019 Monday - Wednesday - Friday
CUSTOMER CARE AND CUSTOMER SERVICE 12/03/2019 Tuesday - Thursday
FINANCIAL STATEMENTS ANALYSIS 06/03/2019 Monday - Wednesday - Friday
PROFESSIONAL SELLING SKILLS 12/12/2018 Monday - Wednesday - Friday
TAXATION KNOWLEDGE FOR LEADERS 25/03/2019 Monday - Wednesday - Friday
MANAGING PEOPLE 20/04/2019 Saturday - Sunday
SALES SUPERVISOR 30/03/2019 Saturday - Sunday
CPO - CHIEF PRODUCTION OFFICER 05/03/2019 Tuesday - Thursday
ACCOUNTING FOR LEADERS 15/03/2019 Friday - Saturday - Sunday