Part I: Being a Middle Manager

• The position, role, responsibilities of an MM
• Work of an MM:
  • Specialized skills and knowledge (Funcional management)
  • Team management

• Management competency of an MM
  • Strategic management (corporate strategy, department strategy)
  • Team managemnet (corporate strategy, department strategy)

Part II: Executing Strategy 

• The meaning and the importance of vision, mission, strategy of the entire business;
• Implementation plan and methodology to conduct department strategy (functional strategy)
• Effectiveness management and evaluation
• Reports on implementation and necessary tools

Part III. Managing Team

• Issues directly related to team management: Understand staff, recruit, appoint, transfer, fire staff;
• Personnel assessment: competency; achievement and attitude;
• Building up a management system:
  • Construction of the department management system;
  • Tasks assignment (compose the department’s regulation and activities; write job description for each position)
  • Cooperation between department staffs and between departments in a company; cooperation  between the company and the outsiders.

• Leading the staffs

Part IV. Building Culture

• The meaning and the importance of absorbing and applying corporate culture for all the department staffs
• Building up department culture

Part V: Professional Skills

• Introduction of soft skills for management levels
• Introduction of soft skills for distinguishing job