WHAT MAKES A MASTER TRAINER?

Jonathan Halls is an author, trainer, and coach. He wrote Confessions of a Corporate Trainer (ATD Press, 2019), Rapid Video Development for Trainers (ATD Press, 2012) and was a contributing author to Speak More (River Grove Books, 2012) and the ATD Handbook: The Definitive Reference for Training & Development 2nd Edition (ATD Press, 2014)

DEALING WITH UNCERTAINTY IS A SCIENCE: MAKE IT WORK FOR YOU

The future is inherently uncertain, but the best science teaches us that when we breathe, trust ourselves, gain clarity on what we want, gather information, and choose a course of action, we can regain a sense of certainty that is its own antidote to the uncertainty-stress cycle, activating a reward response in our brain and body. Even armed with these tools, it won’t be all rainbows and unicorns, so find your community and take care of yourself to be ready for whatever decisions come your way.

3 PROVEN TIPS FOR COMING UP WITH BRILLIANT BUSINESS IDEAS

Developing a winning idea doesn't mean you have to reinvent the wheel.

4 TIPS FOR CREATING & USING PROJECT KPIS EFFECTIVELY

To run a project effectively, in addition to building a Balanced Scorecard (BSC), leaders must also understand how to set and manage Key Measures (KPIs) in a project.

THE FIVE STAGES OF BUILDING A DIGITALLY-CENTERED, CUSTOMER-UNIFIED COMPANY

To drive growth in this new economy takes more than transferring existing models and processes to digital touchpoints. It requires digital innovation centered around a connected customer with ever-evolving expectations.

20 COMPANIES USING THE BALANCED SCORECARD

These 20 companies achieved greatness using the Balanced Scorecard—and you can too.

WORRIED ABOUT RETAINING YOUR BEST EMPLOYEES? CULTURE IS KEY TO KEEPING THEM

There’s a lot of talk these days about the “Great Resignation.” People are leaving their jobs in record numbers. Some go on to new jobs and new companies. Some decide to freelance or start new businesses. And some choose to leave the workforce entirely.

2022 RETAIL FORECAST: PRICING, INVENTORY BUBBLE, SHOPPING SEAMLESSLY AND CONSUMER EXPERIENCE

As we peer into 2022 with a lot of pandemic baggage there is a lot to be left behind. I believe we would be well served to focus on these four key events to anticipate in the year ahead.

HOW TECHNOLOGY IMPACTS EMPLOYEE WELL-BEING

For much of the debate around AI and automation over the past few years, the discussion has revolved around how computers will be replacing humans in the workplace. It's not a narrative I necessarily subscribe to and believe it's far more likely that technology will complement the work humans do.

FOR SOME BRANDS, IT’S TIME FOR A MULTICULTURAL COMEBACK

Over the past few weeks, I've spoken to several executives from multicultural-driven companies. Almost unanimously, they share the excitement with the strong demand for their business in 2021 and optimism about the 2022 forecast.

THE MOST EFFECTIVE CFOS APPLY INTELLECTUAL HONESTY—TO THEMSELVES

In business, intellectual honesty refers to using factual evidence to make decisions — always seeking truth when solving problems and putting aside personal ambitions. And its importance increases with your level of influence within the company.